Privacy policy
At Detvix, protecting your personal information is an important responsibility. We are committed to collecting, using, and safeguarding your data in a transparent and lawful manner.
This Privacy Policy explains how we collect information, how it is used, and the rights available to you when interacting with our website and services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information when you:
• Place an order
• Create an account
• Subscribe to marketing communications
• Contact customer support
Information collected may include:
• Full name
• Email address
• Shipping and billing addresses
• Phone number
• Payment information
Information Collected Automatically
When you browse our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Operating system
• Website activity
• Pages viewed
• Time spent on pages
• Cookie-related information
How We Use Information
We use personal information to:
• Process and fulfill orders
• Manage payments and deliveries
• Provide customer support
• Improve website functionality
• Send order updates and notifications
• Prevent fraud and security risks
Marketing communications are only sent when you choose to receive them.
Protecting Your Information
Detvix uses industry-standard security measures including:
• SSL encryption
• Secure payment gateways
• Restricted access to sensitive information
• Trusted third-party service providers
We do not store complete credit card information on our servers.
Although we apply reasonable safeguards, no online transmission can be guaranteed completely secure.
Sharing Information
Detvix does not sell, rent, or trade customer information.
Information may be shared with trusted providers including:
• Payment processors
• Shipping partners
• Website hosting providers
• Analytics services
These providers may only use information necessary to perform services on our behalf.
Advertising and Analytics
We may work with:
• Meta (Facebook & Instagram)
• AppLovin
These services may use cookies or tracking technologies according to their own privacy policies.
Cookies
Cookies help improve website performance and user experience.
We use cookies to:
• Support checkout functionality
• Analyze website performance
• Improve advertising effectiveness
You may disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites.
Detvix is not responsible for the privacy practices, content, or policies of external websites.
Your Privacy Rights
Depending on applicable laws and your location, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Opt out of marketing communications
Children's Privacy
Our services are not intended for children under 13 years of age.
We do not knowingly collect personal information from minors.
Updates to This Policy
We may revise this Privacy Policy periodically.
Any updates will be posted on this page. Continued use of our website following updates constitutes acceptance of the revised policy.
Contact Information
Detvix
Email: service@detvix.com
Phone: +1 (720) 399-3913
Address: 1942 Broadway St, Boulder, Colorado 80302, United States